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General questions

DoYouItaly is an online comparison website.

  1. We search and compare the prices of all the car hire companies in Italy in real time. This means that we can always offer you the cheapest price.
  2. The car hire companies know that thousands of people visit our website every day to look for car hire. That’s why they always offer their cheapest rates on our website.

Yes, you can choose the fuel policy as long as there's a supplier that offers this fuel policy in your chosen location. Once you get to the car list page you can choose the option of full/full or full/empty with a refund for unused fuel.

If you choose "Full/Full", you'll be given the car with a full tank of fuel and you'll be required to return it full. In this way, the car hire company won't charge you anything for the fuel.

If you choose "Full/Empty (Refund)", you'll be given the car with a full tank of fuel on collection. You'll be required to pay for the full tank and a refueling charge. With this option you don't have to worry about refilling the tank at the end of the hire. You'll receive a refund for the fuel left in the tank minus the refueling charge which is non-refundable.

You can also see this information when you pass your cursor over the fuel icon. To see the current fuel prices for each supplier, please click here.

You can do this in the 'My Booking' section of our website

In general, there are two possible payment options: Payment on Arrival and Prepaid Bookings.

Payment on Arrival: You'll pay on collection of the car by credit card (Visa or Mastercard).

Prepaid Bookings: You'll pay when you book online. Remember that although your booking has been paid for, the main driver will still be required to have a credit card in their name on collection in order to pick up the car.

You can modify or cancel your booking using the links below or in the 'My Booking' section of your website. You'll also find these links on your rental voucher.

It's usually free to modify or cancel your booking, but please check the Terms of Use for your booking as there are some suppliers which have limitations.

Remember that no refunds will be given if the booking is not cancelled before the start time and we cannot use this money for other bookings

More questions? Check out our full FAQ. Or get in touch with us.

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