Legal Note

LEGAL NOTE AND CONDITIONS OF USE OF THE WEBSITE

Access to the website DoYouItaly.com confers the condition of USER and implies full and unreserved acceptance, from said access and/or use, of this legal notice and the privacy policy in its latest version, without prejudice to the General Contracting Conditions which, where applicable, are mandatory. We therefore advise you to read these documents before using the functionalities offered by this website, as well as each time you access it, as we reserve the right to change, modify, add or delete any part of these conditions at any time.

Under no circumstances does mere access to this website imply the existence of a commercial relationship between the user and the website.

I. OWNER OF THE WESBITE

For the purposes of Art. 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is provided about the owners of this Website:

  • Owner of the website: DoYouItaly INTERNET HOLIDAYS S.L.
  • Registered address: Calle Barrachina 15 Bis, 12006 Castellón, España.
  • Tax ID B12693925
  • Registry details: Volume: 1299, Book: 862, Page: CS 24703, Entry: 1 / Date: 20/10/2005.

In addition to the registered office, the following channels are available to users for addressing their requests, questions or complaints:

II. CONDITIONS OF USE

1. Introduction.

DoYouItaly offers on this website, a price comparison site for car rental and other ancillary services (e.g. insurance associated with bookings), also allowing the booking or contracting directly on the website itself. By accessing and using this website, you agree to be bound by the following terms and conditions, and are therefore advised to read this section carefully before browsing.

To the fullest extent permitted by law, the User accepts that DoYouItaly assumes no obligation or liability whatsoever for those services which it does not provide directly. In the same sense DoYouItaly shall not be liable for any inaccuracy, incompleteness, or lack of updating and/or imprecision of the data or information on characteristics and any other relevant data and information provided by the suppliers of the products or services offered on the Website.

2. Obligations of the Users.

Users undertake to use this website in a lawful manner, in accordance with the provisions of these conditions and in a way that does not cause damage to the rights or interests of DoYouItaly or third parties. By way of example and in no way limiting or excluding, the User also undertakes to:

  • Not to engage in activities that are illegal or contrary to public policy or good faith.
  • Not to use the data published on the website to send unsolicited communications (spam).
  • Not to introduce or disseminate false, misleading, ambiguous or inaccurate information or content on the website in such a way as to mislead the recipients of the information, nor to disseminate content of a racist, xenophobic, pornographic or terrorist nature, or content that violates human rights or the rights of minors.
  • Do not carry out actions that involve or entail an infringement of intellectual property rights. DoYouItaly or third parties.
  • Not to cause damage to the physical and logical systems of DoYouItaly, their suppliers or third parties
  • Not to introduce or disseminate computer viruses or use any other physical or logical systems capable of causing the aforementioned damage.
  • Not to remove, alter, evade or manipulate any protection device or security system installed on the pages of this website.

3. Disclaimer.

This Website is provided "as is" and its use is at the User's own risk, therefore, neither DoYouItaly, nor its administrators, employees, suppliers or collaborators shall be liable for damages, of any nature, direct or otherwise, arising from the use of the Web, expressly excluding DoYouItaly, to the fullest extent permitted by law, from any warranties of any kind, whether express or implied.

DoYouItaly does not guarantee the availability and accessibility of the Website, although it will make every reasonable effort to do so. On occasion, interruptions may occur for the time necessary to carry out the relevant maintenance operations.

DoYouItaly is not responsible for possible damages resulting from interferences, interruptions, computer viruses, telephone breakdowns or telephone disconnections caused by reasons beyond the aforementioned entity, delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing centre, telephone lines, the Internet system or other electrical systems, nor any other alteration that may occur in the software or hardware of the users. Nor does it guarantee the absence of viruses, malware, trojans or other elements that may cause alterations in the User's computer system, documents or files, excluding any liability for damages of any kind caused to the User for this reason. In the same manner, DoYouItaly shall not be liable for damage caused by third parties through unlawful interference beyond its control.

Neither shall it be liable for any damages caused by the use or misuse of the contents of the website, nor for any consequences that may arise from errors, defects or omissions in the contents that may appear on this website provided by users themselves or other third parties. DoYouItaly assumes no obligation or liability whatsoever for those services which it does not directly perform.

4. External links.

Under no circumstances will DoYouItaly assume any responsibility for the contents of the links belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity and legality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections shall not imply any kind of association, merger or participation with the connected entities.

5. Intellectual property and copyright.

Without prejudice to the contents over which third parties hold intellectual rights, the intellectual property rights of the website, the domain name, its source code, design and navigation structure and elements contained therein (including, but not limited to, images, sound, audio, video, software, or texts; trademarks or logos, colour combinations, structure and design, etc.) are owned by DoYouItaly , to whom the exclusive exercise of the rights of exploitation of the same in any form, and, in particular, the rights of reproduction, distribution, public communication and transformation corresponds, in accordance with the provisions of the current Intellectual Property Law. The reproduction, distribution and public communication, including making available, of all or part of the contents of this website, in any format and by any technical means, is expressly prohibited without the authorisation of DoYouItaly or, where applicable, of third parties holding intellectual property rights or copyrights over the content concerned. Notwithstanding the foregoing, the user of the website may view the elements of this website and even print, copy and store them on the hard drive of his/her computer or any other physical medium, provided that this is solely and exclusively for his/her personal and private use. Those entities or persons who, with the prior authorisation of the owner of this website, intend to establish a link to it, must guarantee that they only allow access to this website or service but do not reproduce its contents and services.

III. CONDITIONS OF EMPLOYMENT

1. Introduction.

These general terms and conditions apply to bookings processed on this website (hereinafter the "Website"), owned by DoYouItaly .

The contracting of the activities or services available on the website is carried out directly with the corresponding suppliers (car rental companies, insurance companies, etc.), with the intervention of DoYouItaly in this process as a price comparator and allowing you to make and manage your booking or contract directly on the website itself. The identification and contact details of the suppliers are indicated on the page from which the reservation is requested or formalised.

2. Legal regulation.

These general conditions are subject to the provisions of Law 7/1998, of 13 April on General Contracting Conditions, Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as all applicable tourist regulations and, subsidiarily, the Civil Code and the Commercial Code.

3. Clauses.

The formalisation of bookings through the website is subject to the following clauses:

  1. Declarations: The user declares:
    • That they are of legal age and have full capacity to formalise the reservation, stating that you understand and understand all of the conditions found on the website.
    • That the information provided at the time of booking is true and complete.
    • That they confirm the requested reservation and in particular the dates indicated and the category of the selected vehicle.
  2. Access to the Website: Access to this website is at the user's own risk.
  3. Contracting of services:

    a) Reservations processed through this website constitute a contract between you and the supplier of the vehicle or service being hired, with DoYouItaly intervening in this process as a price comparator and allowing you to make and manage your booking or contract directly on the website itself.

    Consequently, you understand and accept that these suppliers, each within the scope of their respective obligations, shall be solely responsible for the contracting and execution of the services that are the object of the reservation, as well as for compliance with the legal requirements and regulations that apply to them, and to this end you agree that DoYouItaly is exonerated from any liability in this respect. DoYouItaly shall not be liable for any inaccuracy, incompleteness, failure to update and/or inaccuracy of the characteristics and any other relevant data and information regarding the services marketed on the Website, provided by such suppliers.

    Generally, DoYouItaly assumes no obligation or liability for any services that it does not directly perform.

    The suppliers of the booked services are identified on the page from which the booking is requested or formalised.

    b) The reservation includes the services detailed according to the booking conditions stipulated on the page from which the reservation is requested or formalised. These particular conditions together with these general conditions must be accepted by you before you make a reservation.

    c) The contract may be validly concluded in Spanish and in the other languages available on the website. In the event of any discrepancy between the translated versions of these conditions, the Spanish version shall prevail.

    d) Online bookings: The process of formalising online bookings is as follows

    • Availability: Search for dates and selection of vehicle type and, if applicable, additional services (e.g. excess insurance).
    • Collection of personal data and acceptance of general terms and conditions.
    • Request for card details and payment by debit card via POS gateway.
    • Confirmation of booking and payment, error or cancellation of payment.

    Unless otherwise stipulated in the tariff conditions, the reservation is not considered firm until the stipulated price has been paid.

    e) At each step of the booking process, any errors in data entry can be corrected by using the "back" button on your browser. Likewise, the Booking Confirmation will recapitulate the booking details. In the event of any errors being detected, Customers should immediately request corrections by sending an email to: info2@doyouitaly.com

    Once the booking has been made, the customer will receive the corresponding voucher by e-mail.

    f) Price and payment: The conditions, the price of the services and the methods of payment accepted are those expressly determined on the page where you make the reservation.

    Promotions and offers are only valid for as long as they remain accessible to the recipients of the service.

    Unless specifically stated otherwise, the prices indicated on the Website are Retail Prices, including VAT. The transaction shall be effected in EUROS no matter which country the client is from.

    g) Modification or cancellation of reservations: Modification or cancellation of confirmed reservations shall be subject to the special conditions set out in the tariff conditions

    h) Right of withdrawal: For the purposes of the provisions of Article 97.1.m) RDL 1/2007, you are informed that, in accordance with the provisions of Article 103 a) and l) of the aforementioned Royal Decree Law, you do not have the right of withdrawal.

4. Processing of personal data.

Users may find information on the processing of their data and how to exercise their rights of access, deletion, limitation and rectification of their personal information, as well as the right to oppose its processing and portability in the privacy policy available on the homepage of the website, which policy is incorporated into these conditions by reference.

5. Invalidity of the clauses.

In the event that any provision of these terms of use is declared invalid, only that provision or that part of it which has been declared invalid shall be affected, and the terms shall otherwise remain in full force and effect, and such provision, or the affected part, shall be deemed not to have been included in these terms of use.

6. Acceptance.

Access to the Website and its use, as well as the request and formalisation of a reservation or contract necessarily imply that each and every one of these conditions, considered as an integral part of the reservation and completed with the conditions of the tariff and the specific applicable legislation, are expressly accepted by you.

7. Applicable law and jurisdiction.

Without prejudice to the rights recognised to consumers by Royal Legislative Decree 1/2007, of 16 November, this website shall be governed by Spanish law with the exclusion of its conflict of law rules and any dispute that may arise from its use or the services linked to it shall be subject to the jurisdiction of the Courts and Tribunals that are competent in compliance with the applicable regulations.

The European Commission provides an online dispute resolution platform for consumers, which can be accessed by consumers via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage